Q:
How should I store my cartridges?
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Q:
How long is the shelf life?
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Q:
Does the printer cartridge affect my Printer warranty?
A:
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Q:
What do I do if I have a faulty cartridge?
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Q:
I can't find my printer listed?
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Q:
Maintenance Tip
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Q:
Can I order over the telephone?
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Q:
What do I do if I no longer want my cartridges?
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Q:
How long does delivery take?
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Q:
How long before I get a reply to my email?
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Q:
How long for delivery to europe?
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Q:
Can I order if I am outside Europe?
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Q:
What are 123 Ink Cartridges opening hours?
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Q:
How can I be emailed your regular offers?
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Q:
How do I unsubscribe from the mailing list?
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Q:
I am having problems fitting or using my Epson Brother Xerox cartridge
A:
Epson, Brother, Xerox cartridges
When first fitting a different brand of ink cartridges the complete set must be changed. ie when first replacing original inks with compatibles.
(thereafter empty cartridges be replaced individually)
1. To fit your cartridge.
i) You must firstly remove the strip from the top of the cartridge (this is covering a breather hole that allows the ink to flow).
Ii) Then remove the plastic spacer clip from the side of the cartridge (this is the spacer clip that is holding the cartridge sprung latch clip in an outwardly position).
! Dont remove the actual sprung latch clip (this holds the cartridge in your printer)
! Do Not squeeze the cartridge.
2. If your printer does not accept the cartridge.
i) Check that you are inserting the correct cartridge in the correct slot in your printer (check the cartridge numbers match)
ii) If you get an error message, remove the cartridge and re-insert it. If still not accepted, remove the cartridge, shut the printer cover. Turn the printer off and on, re-boot your pc. Then re-insert the cartridge. Try re-insertion a few times until it shows ok.
3. If the print quality is poor
i) Leave the cartridge in an upright position for upto 6 hours to allow the ink to settle to the nozzle. (Cartridges can be left in the printer during this time)
ii) Run nozzle check or head cleaning through your printer software. (This may need running upto 3 times)
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Q:
I am having problems fitting or using my Canon cartridge
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Q:
I am having problems fitting or using my HP Lexmark Dell Samsung BT cartridge
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Q:
Are your cartridges new?
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Q:
Is the payment secure and are my card details safe?
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Do you have an affiliate programme?
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